100cuc Terms and Conditions – Platform Usage Guidelines

1Introduction

Welcome to 100cuc, an online gaming platform operated under a recognized international license. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User" or "Member") and 100cuc ("Company", "we", "Platform").

These Terms govern your use of the 100cuc website, mobile app, and all services provided by our platform. This document should be read together with Privacy Policy and Responsible Gaming Policy ours, which also forms part of the overall agreement between you and 100cuc.

100cuc is committed to providing a safe, fair, and transparent gaming environment for all our users in Malaysia. These Terms are designed to protect the interests of all parties and ensure the platform operates smoothly and in an orderly manner.

2Registration & Account Eligibility

To register and use the 100cuc platform, you must meet the following requirements:

• Be at least 18 years of age at the time of registration.
• Not residing in a country or region where online gambling is legally prohibited.
• Register under your own name with information that is true, accurate, and up to date.
• Not holding an active 100cuc account or one that was previously closed due to a terms violation.
• Have full legal capacity to enter into a legally binding agreement.

Each individual is only permitted to hold one account only at 100cuc. Multiple account registration is strictly prohibited and will result in the closure of all accounts involved and the freezing of all funds within them.

100cuc reserves the right to request identity verification (KYC) at any time. Required documents may include a national ID, passport, bank statement, or other relevant documents. Users who fail to complete the KYC process within the specified timeframe may face withdrawal restrictions or account closure.

3Deposits & Payments

100cuc accepts deposits via a range of supported payment methods including FPX, DuitNow, Touch 'n Go eWallet, and other online banking methods. All deposits are processed in real time and funds will be credited to your account immediately upon payment confirmation.

• The minimum deposit amount is as specified on the Deposit ours.
• All deposits must be made using a payment method registered under your own 100cuc account name.
• 100cuc does not accept deposits from third parties or on behalf of another person.
• A successful deposit cannot be reversed unless a verified technical error has occurred.
• Any additional charges imposed by the payment service provider are the responsibility of the user.

4Fund Withdrawal

Users may submit a withdrawal request at any time, subject to the applicable terms and conditions. 100cuc endeavors to process all valid withdrawals within the stipulated timeframe based on the selected payment method.

• Withdrawals may only be made to a bank account registered in your own verified name.
• The minimum and maximum withdrawal amounts are as stated on the Withdrawal.
• Withdrawals involving bonuses require the rollover requirement to be fulfilled before processing.
• 100cuc reserves the right to suspend or reject a withdrawal if there is suspicion of fraudulent activity or a breach of terms.
• Withdrawal processing times range from 1 to 3 business days, depending on the payment method and verification requirements.

5Bonuses & Promotions

100cuc offers a variety of bonuses and promotions from time to time. All bonuses are subject to specific terms and conditions stated alongside each offer. The general conditions applicable to all bonuses are as follows:

• Each bonus may only be claimed once unless otherwise stated in the specific bonus terms.
• All bonuses are subject to rollover requirements before withdrawals are permitted.
• Bonuses cannot be transferred, sold, or directly exchanged for cash.
• Registering multiple accounts to obtain additional bonuses is prohibited and will result in all bonuses being forfeited.
• 100cuc reserves the right to cancel any bonus if there is evidence of promotional system abuse.
• The bonus amount credited will be in the same currency as your account.

The rollover requirement means you must wager the bonus amount a specified number of times before any withdrawal is permitted. For example, if the bonus is RM100 with a 20x rollover, you must place total bets of RM2,000 before withdrawing funds associated with that bonus.

6Game Rules

All games available on the 100cuc platform operate using a Random Number Generator (RNG) that has been audited and certified by an accredited independent body. This ensures that every game outcome is genuinely random and fair to all players.

• The results of completed games are final and cannot be disputed unless there is clear evidence of a technical failure.
• In the event of a technical disruption during a game, 100cuc reserves the right to void the affected round and return the wager to the player.
• The use of automated software, bots, or any tools designed to gain an unfair advantage in games is strictly prohibited.
• The minimum and maximum bet limits for each game are as specified within the respective game.
• 100cuc reserves the right to remove or modify any game at any time without prior notice.

For live casino games, all sessions are continuously monitored to ensure the integrity of play is maintained. Any conduct that disrupts the experience of other players or the dealer may result in the user being barred from joining live casino sessions.

7Prohibited User Conduct

100cuc users are prohibited from engaging in any of the following activities:

• Using the platform for any unlawful purpose, including money laundering.
• Registering using false information or another person's identity.
• Colluding with other players in a game to gain an unfair advantage (collusion).
• Exploiting any bugs or technical vulnerabilities in the system for personal gain.
• Transferring funds between different user accounts to avoid bonus rollover requirements.
• Using a VPN or proxy to conceal your actual location in order to bypass regional restrictions.
• Attacking, hacking, or attempting to gain unauthorized access to 100cuc systems.
• Publishing offensive, threatening, or unlawful content on the platform.

8Privacy & Data Protection

100cuc takes the protection of our users' personal data seriously. All personal information collected during registration and use of the platform is processed in accordance with Privacy Policy ours and the data protection laws applicable in Malaysia.

• Your personal information will not be sold or shared with third parties for marketing purposes without your consent.
• Financial transaction data is stored securely using advanced encryption.
• You have the right to request access to, correction of, or deletion of your personal data, subject to legal and operational requirements.
• Information retained for legal compliance purposes (such as KYC records) may be kept for the period prescribed by law.

For more information on how we handle your personal data, please refer to Privacy Policy ours in full.

9Account Closure & Suspension

A user account may be closed or suspended in the following situations:

• Upon user request: You may close your account at any time by contacting our support team. All eligible balances will be returned once all conditions have been met.
• Terms violation: 100cuc reserves the right to close or suspend an account without notice in the event of a serious breach of terms.
• Inactivity: Accounts inactive for 12 consecutive months may be subject to an administrative fee or closure in accordance with the current policy.
• Compliance requirements: An account may be temporarily suspended during a verification or investigation process required by law.

If your account is closed due to a terms violation, 100cuc reserves the right to withhold all bonuses and funds associated with fraudulent activity. Legitimate funds may be returned at 100cuc's discretion after the investigation is completed.

10Liability Limits & Disclaimer

While 100cuc makes every effort to provide a continuous and uninterrupted service, the platform is provided "as is" and "as available". 100cuc does not guarantee that the service will always be available without interruption, delay, or error.

• 100cuc is not liable for any indirect, consequential, or incidental losses arising from the use of the platform.
• 100cuc is not liable for losses resulting from technical failures by third parties, including payment providers or game suppliers.
• Users are solely responsible for their own gambling decisions. 100cuc does not provide gambling advice or guarantee any wins.
• 100cuc's maximum liability to any user shall not exceed the total amount of actual deposits made in the 30 days prior to the claim.

Gambling carries financial risk. Please play responsibly and only wager money you can afford to lose. For assistance with problem gambling, please visit the Responsible Gaming ours.

11Applicable Law

These Terms and Conditions are governed by the laws applicable under the jurisdiction of 100cuc's operating license. Any dispute arising from or in connection with these Terms shall first be resolved through good-faith negotiation. Should negotiation fail, the dispute will be referred to binding arbitration in accordance with the rules set by the relevant regulatory body.

If any provision of these Terms is found to be invalid or unenforceable under applicable law, that provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable, while all other provisions of these Terms shall remain in full force and effect.

12Contact Us

If you have any questions, concerns, or feedback regarding these Terms and Conditions, the 100cuc support team is ready to assist you at any time through the following channels:

• Live Chat: Available 24/7 directly through the 100cuc web platform or mobile app.
• Support Email: [email protected] (response within 24 hours)
• FAQ: Visit the FAQ ours for answers to frequently asked questions.

We value every piece of feedback from our users and are committed to addressing every enquiry promptly and professionally.